{"id":483,"date":"2021-12-06T11:58:45","date_gmt":"2021-12-06T01:58:45","guid":{"rendered":"https:\/\/www.tonercity.com.au\/blog\/?p=483"},"modified":"2021-11-16T11:59:13","modified_gmt":"2021-11-16T01:59:13","slug":"how-to-fix-common-toner-cartridge-problems","status":"publish","type":"post","link":"https:\/\/www.tonercity.com.au\/blog\/how-to-fix-common-toner-cartridge-problems\/","title":{"rendered":"How To Fix Common Toner Cartridge Problems"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-492\" src=\"https:\/\/www.tonercity.com.au\/blog\/wp-content\/uploads\/2021\/11\/How-to-Fix-Common-Toner-Cartridge-Problems-1024x683.jpg\" alt=\"\" width=\"660\" height=\"440\" srcset=\"https:\/\/www.tonercity.com.au\/blog\/wp-content\/uploads\/2021\/11\/How-to-Fix-Common-Toner-Cartridge-Problems-1024x683.jpg 1024w, https:\/\/www.tonercity.com.au\/blog\/wp-content\/uploads\/2021\/11\/How-to-Fix-Common-Toner-Cartridge-Problems-300x200.jpg 300w, https:\/\/www.tonercity.com.au\/blog\/wp-content\/uploads\/2021\/11\/How-to-Fix-Common-Toner-Cartridge-Problems-768x512.jpg 768w, https:\/\/www.tonercity.com.au\/blog\/wp-content\/uploads\/2021\/11\/How-to-Fix-Common-Toner-Cartridge-Problems.jpg 1254w\" sizes=\"(max-width: 660px) 100vw, 660px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Just bought a new toner cartridge but can\u2019t get your laser printer working? Don\u2019t worry, with our help you\u2019ll be able to diagnose the problem and find a solution. Here\u2019s some potential toner cartridge problems you may be encountering:<\/span><!--more--><\/p>\n<h2><\/h2>\n<h2><b>Unable to install or remove toner cartridge<\/b><\/h2>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Is your toner cartridge stuck, hasn\u2019t been correctly inserted or causing your printer to cover to remain ajar? This may be due to a few causes such as using the wrong cartridge model. There\u2019s a few things you can do to fix this issue:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ensure your printer is always switched off before changing a toner cartridge, and let it cool down before touching the internal parts.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">When pulling out the old cartridge, grasp onto the drum unit handle and pull it out in one go with the cartridge. You may need to turn a switch, lever or button before doing so.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Check that you\u2019re using the correct toner cartridge for your printer model.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Install your new cartridge by lining up with the drum uni, and press it into place, you should hear a click.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Slide the drum unit and toner cartridge into place.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Close the door\/cover and switch on your printer. It should be ready for use.\u00a0<\/span><\/li>\n<\/ul>\n<h2><b>Blurring, streaking or banding on prints\u00a0<\/b><\/h2>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">If you\u2019re experiencing flaws on your printing such as spots, lines or smearing, this can be attributed to various different factors we\u2019ve listed below.\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Blank spots &#8211; this could be due to a cartridge defect or a broken transfer roller. You can try to replace the cartridge and if blanks are still apparent, get a new transfer roller.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Faded prints &#8211; this is normally an indication that your cartridge is running out of toner, otherwise, it may be that your laser mirror needs cleaning, your transfer roller needs replaced.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Smudges &#8211; try fixing smudged printing by printing various blank pages.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Distorted\/stretched printing &#8211; there may be an issue with either the engine controller board, laser scanner or the cables connected to the controller board. If the problem is recurring, you may need to pay for replacements of one of these parts.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lines on the page &#8211; this is a sign of either a faulty cartridge, or an internal component that needs replacement or cleaning.\u00a0<\/span><\/li>\n<li aria-level=\"1\"><\/li>\n<\/ul>\n<h2><b>Installation error message<\/b><\/h2>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">If you receive an error message when installing a new cartridge, try resetting it by:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Removing the toner cartridge while the printer is on.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Turn off the printer and disconnect it from the wall.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">While the printer is still off, install the cartridge again.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Wait approximately 10 minutes before plugging into the power source.<\/span><\/li>\n<\/ul>\n<h2><b>Black and white printing with traces of colour\u00a0<\/b><\/h2>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">This may be indicating a colour leak and will require you to remove the current cartridge and replace with a new one.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b>Reach out to the printer consumables expert<\/b><\/h2>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">At <\/span><a href=\"https:\/\/www.tonercity.com.au\/\"><span style=\"font-weight: 400;\">Toner City<\/span><\/a><span style=\"font-weight: 400;\">, we are the experts on all sorts of printer consumables. If you\u2019re still having issues with installing your toner cartridge, <\/span><a href=\"https:\/\/www.tonercity.com.au\/contact-us\"><span style=\"font-weight: 400;\">get in touch<\/span><\/a><span style=\"font-weight: 400;\"> with our team and we can help you find a solution.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Looking for <\/span><a href=\"https:\/\/www.tonercity.com.au\/blog\/how-to-solve-common-ink-cartridge-problems\/\"><span style=\"font-weight: 400;\">how to troubleshoot ink cartridge problems<\/span><\/a><span style=\"font-weight: 400;\">? Or having other <\/span><a href=\"https:\/\/www.tonercity.com.au\/blog\/new-printer-cartridge-not-working-heres-ways-to-fix-it\/\"><span style=\"font-weight: 400;\">issues with a new cartridge installation<\/span><\/a><span style=\"font-weight: 400;\">? We\u2019ve got the solutions for you in our blogs.\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Just bought a new toner cartridge but can\u2019t get your laser printer working? Don\u2019t worry, with our help you\u2019ll be able to diagnose the problem and find a solution. Here\u2019s some potential toner cartridge problems you may be encountering:<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-483","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Fix Common Toner Cartridge Problems | Toner City<\/title>\n<meta name=\"description\" content=\"Is your toner cartridge not working? Here are some common toner cartridge problems and how to troubleshoot them.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.tonercity.com.au\/blog\/how-to-fix-common-toner-cartridge-problems\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Fix Common Toner Cartridge Problems | Toner City\" \/>\n<meta property=\"og:description\" content=\"Is your toner cartridge not working? 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